Privacy Policy

Last updated: May 2026

Our Commitment to Privacy

Aquila VPN is built on the principle that your online activity is private. We are a zero-logs VPN provider. We do not log, track, or monitor your browsing activity, connection timestamps, IP addresses, DNS queries, or any traffic content that passes through our servers.

Information We Collect

Account Information

When you create an account, we collect your email address and a hashed password. We never store your password in plain text. Your email is used solely for account-related communications such as verification, password resets, and subscription notifications.

Payment Information

All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor. We do not store or have access to your full credit card details. Stripe provides us with limited information including your subscription status, transaction ID, and the last four digits of your payment method for reference purposes.

Technical Data

We collect anonymous, aggregate bandwidth usage statistics to manage server capacity and optimize network performance. This data is aggregated across all users and cannot be tied to any individual account or session.

Website Analytics

Our marketing website may use anonymous analytics to understand visitor trends. This data is not linked to VPN usage and does not include any personally identifiable information.

What We Don't Collect

• Browsing history or activity logs
• DNS queries
• Connection timestamps or session duration
• Original or VPN-assigned IP addresses
• Traffic content or data payloads
• Bandwidth usage per user

How We Use Your Information

Your email address is used to:

• Create and manage your account
• Send important service updates and security notices
• Communicate about your subscription and billing
• Respond to your support inquiries

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

Account information is retained for as long as your account remains active. Upon account deletion, all personally identifiable information is permanently removed from our systems within 30 days. Anonymous, aggregate statistics may be retained indefinitely as they cannot be linked to any individual.

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, and strict access controls. Our infrastructure is designed with privacy as a core requirement, not an afterthought.

Third-Party Services

We use Stripe for payment processing. When you make a payment, Stripe collects and processes your payment information according to their privacy policy. We do not receive or store your complete payment details.

Legal Requests

We are committed to protecting your privacy. Due to our zero-logs architecture, we have no data to provide in response to subpoenas, court orders, or other legal requests. We will notify users of any legal requests where permitted by law.

Children's Privacy

Aquila VPN is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of material changes via email or through a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this privacy policy, please contact us at shark@fastachyon.com.